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The Learning Lounge: Is Customer Service a dying art? The challenge of being present for clients.
We've just released our fourth episode of The Learning Lounge, iHasco’s monthly podcast series where we delve into a variety of subjects, as we look to uncover opinions, expertise, and experiences with our studio guests!
In this month's episode, we look at customer service and it's relevance in the modern business world. Molly Brayne, Customer Support Team Leader, and Sam Cornell, Business Development Manager, discuss whether it is a dying art and how businesses can navigate the challenge of supporting their customers.
Переглядів: 69

Відео

iHasco - Making Training Simple
Переглядів 24День тому
With our easy-to-use online training platform and extensive library of over 180 accredited, high-quality courses, it’s simple to get your workplace Health & Safety, HR, Compliance and Soft Skills training sorted. Find out how we do it...
The Learning Lounge podcast: Where does creativity come from? Exploring the art of scriptwriting
Переглядів 244Місяць тому
We've just released our third episode of The Learning Lounge, iHasco’s monthly podcast series where we delve into a variety of subjects, as we look to uncover opinions, expertise, and experiences with our studio guests! In this month's episode, we look into the world of scriptwriting and how it can get creative. Charlotte Dibley and James Kelly from our production team discuss how the scriptwri...
The Learning Lounge podcast: Will the robot uprising come soon? Unpicking AI myths.
Переглядів 4042 місяці тому
In this episode of The Learning Lounge podcast, we’re joined by Citation Group’s AI expert, Sarah Schlobohm, and our very own James Skinner, who discuss the impending threat (or lack thereof) a robot uprising, looking at some common misconceptions surrounding AI.
The Learning Lounge podcast: Do the best leaders come from Venus: Women in Leadership
Переглядів 4533 місяці тому
We’re delighted to have officially launched ‘The Learning Lounge’, iHasco’s brand-new monthly podcast series where we delve into a variety of subjects, as we look to uncover opinions, expertise, and experiences with our studio guests! In our first episode, we go on a galactic voyage to Venus to find out how they produce such great leaders. Of course, we’re talking about female leaders in the bu...
An Introduction to ISO Certification | iHasco
Переглядів 1764 місяці тому
ISO Standards aim to achieve best practice in all areas, sectors, and industries and to share this with organisations all over the world.  This course is designed for managers and employers who are thinking about ISO certification and are curious to know more about it. Users will learn about ISO, ISO Standards, and what’s involved in implementing them in their organisation.  The course is conci...
Onboarding Training Online Course | iHasco
Переглядів 1694 місяці тому
The onboarding process begins before someone joins the team and it can continue for up to 12 months after they’ve started. Every organisation has a unique culture and working environment that can be challenging for a new starter, especially if they lack guidance, which is why a well-organised onboarding process can make all the difference. This online Onboarding Training course has been designe...
Prevent Duty Training | Education | iHasco
Переглядів 1164 місяці тому
Thousands of young individuals are referred to the governments prevent programme every year in the UK. Prevent Duty should not stop children from debating extremist views. It is just part of the wider safeguarding duties of those working within education and childcare to ensure that children are not subject to acts of extremism or radicalisation. This Prevent Training takes just 20 minutes to c...
Respiratory Protective Equipment (RPE) Training | Health & Safety Training | iHasco
Переглядів 1764 місяці тому
Over 12,000 people in the UK die every year because of​ work-related lung diseases. For some of us, one of the biggest threats to our lungs comes from the ​work we do. Certain activities and working environments can pose a huge risk to our respiratory system, if we don’t take the proper precautions. Things ​like ​cutting, sanding, or polishing materials like stone or wood; working with solvents...
Dementia Awareness for Carers Online Training | iHasco
Переглядів 594 місяці тому
Dementia is not a natural part of ageing and it’s not a disease in its own right. It’s actually a word that’s used to represent a set of symptoms. This Dementia for Carers course aligns with legal and best practice guidelines; it provides users with the knowledge they need to offer compassionate and person-centred care to people with dementia, their family carers and their loved ones. The cours...
General Workshop Safety Training | iHasco
Переглядів 1024 місяці тому
General workshop safety training is vital to ensuring that your staff follow best practices and remain safe in the workshop. No two workshops are the same, each with different hazards and machinery, this programme concentrates on general safety awareness, safe working habits and safe operating procedures. The course is concise and informative, and it provides users with a downloadable certifica...
Elevate your training with our SCORM API add-on
Переглядів 1184 місяці тому
Our SCORM API add-on is the key to seamlessly blending iHasco’s top-quality training courses into your existing Learning Management System, allowing learners to use the same log-in to access all training in one place. Sounds complicated? It’s far from it! Check out our short video on just how easy and effective this feature is.
Coaching and Mentoring Training | iHasco
Переглядів 735 місяців тому
Did you know that 51% of companies with a strong coaching culture report higher revenue than their industry peer group? We can all benefit from a little guidance both in our personal and professional lives, and by equipping your staff with the knowledge and tools they need to be better coaches and mentors, you can help boost your business through the power of sharing knowledge. This Coaching & ...
Customer Satisfaction Survey results 2023
Переглядів 3957 місяців тому
The results are in! We recently sent out our annual Customer Satisfaction Survey and wanted to share the results. Every response is highly valuable to iHasco, and help us to identify where clients love our products and service, and where we can continue to improve. We hope you enjoy - for more information about iHasco, visit www.ihasco.co.uk
Dust Awareness Training | iHasco
Переглядів 3368 місяців тому
Dust is everywhere. And in some workplaces, it can be particularly harmful. During this Dust Awareness training, users will learn how to identify different kinds of dust and the risks that they pose; they’ll consider how dust affects the human body; and they’ll learn about the legal responsibilities that both they and their employer share for keeping themselves, their colleagues, and anyone els...
Delivering Bad News Training | iHasco
Переглядів 1978 місяців тому
Delivering Bad News Training | iHasco
Neurodiversity Awareness Training | iHasco
Переглядів 1568 місяців тому
Neurodiversity Awareness Training | iHasco
iHOSCARS | Course of the Year Nominees 2023 | iHasco
Переглядів 968 місяців тому
iHOSCARS | Course of the Year Nominees 2023 | iHasco
Health and Safety Training for Managers & Supervisors | iHasco
Переглядів 4439 місяців тому
Health and Safety Training for Managers & Supervisors | iHasco
Organisational Skills Training | iHasco
Переглядів 1679 місяців тому
Organisational Skills Training | iHasco
Dementia Awareness Training - Level 1 | iHasco
Переглядів 2449 місяців тому
Dementia Awareness Training - Level 1 | iHasco
Driver Awareness Training | iHasco
Переглядів 3789 місяців тому
Driver Awareness Training | iHasco
Energy Efficiency Awareness | iHasco
Переглядів 2409 місяців тому
Energy Efficiency Awareness | iHasco
Domestic Abuse Awareness Training | iHasco
Переглядів 1989 місяців тому
Domestic Abuse Awareness Training | iHasco
Speaking Confidently Training | iHasco
Переглядів 1789 місяців тому
Speaking Confidently Training | iHasco
Mindfulness Training | iHasco
Переглядів 1759 місяців тому
Mindfulness Training | iHasco
Critical Thinking Training | iHasco
Переглядів 1419 місяців тому
Critical Thinking Training | iHasco
iHasco - Construction showreel
Переглядів 15010 місяців тому
iHasco - Construction showreel
Communication Skills Training | Soft Skills | iHasco
Переглядів 642Рік тому
Communication Skills Training | Soft Skills | iHasco
Bullying & Harassment Training for Employees | HR Compliance Training | iHasco
Переглядів 605Рік тому
Bullying & Harassment Training for Employees | HR Compliance Training | iHasco

КОМЕНТАРІ

  • @Anything-ek5qg
    @Anything-ek5qg 3 дні тому

    what's the reason for pointing it away from the fire while checking it works or not?

  • @Anything-ek5qg
    @Anything-ek5qg 3 дні тому

    what's the reason for pointing it away from the fire while checking it works or not?

  • @qingthemalequeen6116
    @qingthemalequeen6116 5 днів тому

    Just putting this on loop, playing it in the background of loud music, and reading something really helps. Distracts my mind.

  • @NixonDragon0phiuchus
    @NixonDragon0phiuchus 6 днів тому

    Straight to it, no talking. Much better. Thanks ✌️ ❤️

  • @user-yn8kz6en7v
    @user-yn8kz6en7v 7 днів тому

    Does it mean I'm weak

  • @RRTclubSaturn14
    @RRTclubSaturn14 14 днів тому

    I wish I could of hard all of the song that was adorable

  • @pawan_ak
    @pawan_ak 14 днів тому

    The left hand index finger twitches very often for the last 2-3 months. I am a computer guy, is that serious or threatening! I feel no pain, sometimes I feel uncomfortable when I don't do anything or am free because I see and feel that my finger is shaking.

  • @garethwilliams976
    @garethwilliams976 15 днів тому

    What is needed is an Europe wide agreement on food labelling on pre-packed food and on menus. There are 14 common allergens so why not number them in order of prevalence. All food sellers could then print the number or numbers relevant to the allergen on the package or menu. No more searching through lists of ingredients! People with food allergies would know the number or numbers relevant to them and avoid foods labelled with those numbers. It would save so much time in the supermarket and in the restaurant - seems simple to me!

  • @healingwithdinal
    @healingwithdinal 16 днів тому

    www.youtube.com/@healingwithdinal

  • @Kara-mu2ud
    @Kara-mu2ud 20 днів тому

    I enjoyed this, it reminded me breathing into a bag, and excelling. ❤

  • @Reg_The_Galah
    @Reg_The_Galah 22 дні тому

    Straight to the point, thank you

  • @edalin1960
    @edalin1960 24 дні тому

    remebered watchin this at grade 2 . 2 years ago

  • @nrhurley117
    @nrhurley117 24 дні тому

    My lungs must be extra small because they’re full before this thing is halfway through the animation

  • @Fiatfan
    @Fiatfan 29 днів тому

    Does stuff like driving a bus or any way of transport that Has a big engine and vibrates also can damage my nerves?

  • @BLMT-df4on
    @BLMT-df4on Місяць тому

    the fat controller

  • @KenSymington
    @KenSymington Місяць тому

    How to deal with panic attacks

  • @superbug_studios
    @superbug_studios Місяць тому

    What about legumes

  • @jamalhasanabdullahbaloch7016
    @jamalhasanabdullahbaloch7016 Місяць тому

    Nice

  • @chocolatebar1592
    @chocolatebar1592 Місяць тому

    ALL primary schools should be teaching kids about Equality,Diversity and racism,even LGBTQ. This video,especially would be a perfect one to use,as it's so brilliantly explained. Well done and thank you

  • @kirkmyers1909
    @kirkmyers1909 Місяць тому

    I run jackhammers for long periods and believe this is my issue. Not very fun waking up multiple times at night to shake blood back to my hands

  • @IceBloxburger
    @IceBloxburger Місяць тому

    Very professional! Nice work explaining!!

  • @tearrany
    @tearrany 2 місяці тому

    thank you i love this animation.

  • @onajiprincesspat2583
    @onajiprincesspat2583 2 місяці тому

    IT has helped me a lot thank you for doing this thank you very much

  • @aayushiborkar3213
    @aayushiborkar3213 2 місяці тому

    ❤❤

  • @Acejinjo
    @Acejinjo 2 місяці тому

    I only use this to stop my body from shaking not to mention my smartwatch was occupied with something else so I couldn't use the app lol Always seems to do the trick. Guessing my body wasn't getting enough air or something. Still, much appreciated for making this!

  • @TimothyXavier01
    @TimothyXavier01 2 місяці тому

    Please I want to share this on IG, with attribution to you

  • @LianneHeyward
    @LianneHeyward 2 місяці тому

    The noise is horrific and made me anxious!

  • @memoonahaider6567
    @memoonahaider6567 2 місяці тому

    WTF😊

  • @mohammedibrahimali7798
    @mohammedibrahimali7798 2 місяці тому

    Please let me know about all types of risk assessments. Generic risk assessment Dynamic risk assessment Qualitative risk assessment Quantitative risk assessment Please let me know about these risk assessment, Where will it be used, What is the benefit of it, What are the difference in these risk assessments.

  • @lauraholes5187
    @lauraholes5187 2 місяці тому

    I tried getting myself signed up on my mobile which is an actual and it wouldn't evenly let me get signed up and I've also tried it on my tablet and on computer and that wouldn't evenly work too. Does it work on a different device? 🤔

  • @paulatiredofthisshit
    @paulatiredofthisshit 2 місяці тому

    I'm glad I found these specific instructions! Everyone shows you the arm but not the hand. Unless it's someone who wants you to buy a sling.

  • @deanbreeze4815
    @deanbreeze4815 2 місяці тому

    😊 3:23 3:39

  • @thekaraokemistresspeacepri4958
    @thekaraokemistresspeacepri4958 2 місяці тому

    Thank you for this

  • @HappyBreathers
    @HappyBreathers 2 місяці тому

    Wonderful thank you! There's nothing like a visual guide, and while we know breathing isn't a magic pill, it's really helped me learn how to manage my emotions. Particularly mum rage... trust me, that's a real thing! 😇

  • @Sajad-bs4oe
    @Sajad-bs4oe 2 місяці тому

    So the serious health hazard mans there is toxic trash if u get in it will get in ur body and broke ur heart and makeing life an toxic for rats

  • @momo-ff8sq
    @momo-ff8sq 3 місяці тому

    Thank you!💗

  • @ninjapirate123
    @ninjapirate123 3 місяці тому

    third

  • @markm_koko
    @markm_koko 3 місяці тому

    It is really a miracle material, I hope we can use it safely in the industry

  • @leasshurp
    @leasshurp 3 місяці тому

    I wonder if future science will make asbetos materials more safer with modern engineering and chemical processes Because looks like one hell a great material to use Cheap too ? nice

  • @surfinmuso37
    @surfinmuso37 3 місяці тому

    The cause of most food allergies has been known for well over 100 years. Vaccines. Vaccines contain food proteins, mainly from eggs, dairy, wheat, nuts, soya....when injected the body reacts to these as pathogens and goes on the attack. Then, eating these foods can cause allergic reactions. Don't take my word for it. Take it from Nobel Laureate Charles Richet, who coined the term "anaphylaxis", receiving the Nobel Prize for his work www.longdom.org/open-access/evidence-that-food-proteins-in-vaccines-cause-the-development-of-foodallergies-and-its-implications-for-vaccine-policy-2329-6631-1000137.pdf

  • @musaic_sings
    @musaic_sings 3 місяці тому

    Thank you! I was anxious and every other video was blabbing about exercises instead of giving me an exercise to use.

    • @emmamarie8480
      @emmamarie8480 Місяць тому

      Literally I find them so unhelpful we need immediate exercises not some doctor introducing themselves and explaining anxiety for the first minute 💀

  • @user-lk6zw1rp2c
    @user-lk6zw1rp2c 3 місяці тому

    my mom told me to waich this i want to play strongest battle grounds with hunterx

  • @thegreathonourandprosper52
    @thegreathonourandprosper52 3 місяці тому

    #hs2 minimum wage , zero hour contracts, bullying, forced to work un safe

  • @robrice7246
    @robrice7246 3 місяці тому

    Have they further responded with "Excuse me sir, you're wanted on the telephone."

  • @user-tt6pq8tg1k
    @user-tt6pq8tg1k 3 місяці тому

    Awareness of CKD is highly important. When I informed my x manager at work in a Rotherham labour council children's home that I had to start dialysis within 2 weeks he made me walk through the home singing dead man walking and laughing. He got all the children and other staff to laugh at me before getting me in the office and threatening me with the sack and asking if I'm a liar. He then proceeded to phone me or my dialysis unit every dialysis session for 3 weeks demanding I prove I was on a machine or be sacked. I tried to make a complaint but was told ' you have had one dialysis session. You must be cured. Why do you need more dialysis and why can't you work full time. We have no qualified staff' Then more threats of being sacked if I didn't stop attending dialysis. Horrible horrible experience...

  • @user-tt6pq8tg1k
    @user-tt6pq8tg1k 3 місяці тому

    Awareness of CKD is highly important. When I informed my x manager at work in a Rotherham labour council children's home that I had to start dialysis within 2 weeks he made me walk through the home singing dead man walking and laughing. He got all the children and other staff to laugh at me before getting me in the office and threatening me with the sack and asking if I'm a liar. He then proceeded to phone me or my dialysis unit every dialysis session for 3 weeks demanding I prove I was on a machine or be sacked. I tried to make a complaint but was told ' you have had one dialysis session. You must be cured. Why do you need more dialysis and why can't you work full time. We have no qualified staff' Then more threats of being sacked if I didn't stop attending dialysis. Horrible horrible experience...

  • @carlinetessier5500
    @carlinetessier5500 3 місяці тому

    when i used to invite friend for dinner I always tell them what in the my food for these reason. This is very delicate.

  • @dalebenton3354
    @dalebenton3354 4 місяці тому

    Asbestos is made to be strong,Can still easly get broken,Also won't want to be breathing in Asbestos,I used to work on Building sites,Me and all the other workers had to wear masks and protective clothing,I done completed my E learning on my work account about Asbestos,Got every question right with out making 1 single mistake of any wrong answers

  • @svitlanahadden8087
    @svitlanahadden8087 4 місяці тому

    Голова ребенка должна находиться ниже туловища. При перевороте на спину голова по прежнему должна находиться ниже туловища. Американская кардиологическая ассоциация разработала программу «СЛР в школах: первая помощь». Эта образовательная, простая в использовании программа предназначена для обучения учащихся средних и старших классов, учителей и сотрудников навыкам оказания первой помощи, необходимым им для подготовки к действиям в чрезвычайной ситуации. Так что большинство простых американских школьников знают как оказать первую помощь! ❤️🤟🇺🇸

  • @georgiakritikos4955
    @georgiakritikos4955 4 місяці тому

    Diet sleep & excercise ❤not just to feel🎬 & and look good for yourself🎥 but To have better relationships with others ❤❤DONT FORGET❤for a BETTER COMMUNITY